Tune in for a chat with Larry Costa, President at Capital Management Services, LP, about the differences between First Party and Third Party collections and how to expand to diversify your revenue stream. CMS was one of the first pioneers in the industry to push into the First Party space and expand from there into other BPO services. From differences in compensation structures to different methodologies and opportunities for growth, Larry provides multiple experienced insights for other businesses interested in taking first steps into First Party collections.
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About Company
Capital Management Services is a licensed professional collection agency and BPO customer services support center. We deliver top-tier recovery and project solutions to our clients across the financial services and insurance industries. Some of the nation’s largest issuers and emerging market participants rely on our strategy, process development, and implementation to build and improve upon collections.
