Have you ever wondered how infrastructure works in an emerging market BPO location such as Kenya? Receivables Roundtable Founder, Adam Parks talks with Vinay Subbaramaiah, Director at TechnoBrain BPO / ITES and Vinod Marar, Head of BPO Sales - North America at TechnoBrain BPO / ITES about what it’s really like to work in East Africa. Perceptions (and misperceptions), strengths, threats, and big clients such as Microsoft are all interesting points covered in this fascinating discussion.
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